Terms of service
1. General Information
Plant Rarities Family Singapore™ is a creative IP brand based in Singapore that designs and sells licensed products, souvenirs, and collectibles inspired by botanical and cultural themes.
By using our site or services, you confirm that you are at least 18 years old or have parental consent to make purchases.
2. Intellectual Property
All designs, characters, artworks, texts, photos, and logos on this site are the exclusive intellectual property of Plant Rarities Family Singapore™.
You may not reproduce, modify, distribute, or use any content for commercial purposes without prior written permission.
3. Orders & Payments
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All prices are listed in Singapore Dollars (SGD) unless otherwise stated.
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Orders are confirmed once payment is successfully processed.
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We reserve the right to refuse or cancel orders that appear fraudulent or violate our terms.
4. Shipping & Delivery
We process and ship orders within the estimated timeline stated at checkout.
Delivery times may vary depending on location and customs processing.
We are not responsible for delays caused by postal or courier services.
5. Returns & Exchanges
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Items may be eligible for exchange or refund within 7 days of receipt, if they are unused and in original packaging.
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Custom or limited-edition items are non-refundable.
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Please contact us at administrator@plantraritiesfamily.com before returning any product.
6. Privacy & Data Protection
We respect your privacy. Your personal information is collected solely for order fulfillment, communication, and improving our services.
We do not sell or share your data with third parties.
For more details, please see our Privacy Policy.
7. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
All products should be used as intended and with proper care.
8. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. The updated version will be posted on our website with a revised “Last Updated” date.
9. Contact Us
For questions about these Terms or our products, please contact:
📧 administrator@plantraritiesfamily.com
🌐 Plant Rarities Family Singapore
📍 Singapore